Sales administrators
Description
Sales administrators provide support to the process of selling equipment, materials and other products or services.
Tasks
- Provides information to customers on products and prices
- Help customers to place orders online through social media platforms
- Fields telephone enquiries from prospective customers on behalf of the sales team
- Prepares sales invoices and maintains records and accounts of sales activity
- Handles customer complaints or forwards them to relevant member of sales team
- Carries out general sales and marketing administrative duties
Educational Requirements
There are no minimum academic requirements, although entrants typically possess GCSEs/S grades or equivalent qualifications. Training is normally provided on-the-job. NVQs/SVQs in Administration are available at Levels 1 and 2.
